Shipping & Returns


All EU orders above 350€ have free shipping. Under 350€ the shipping rate is 15€. Returns have a cost of 5€.  For shipping through Europe we kindly ask you to allow between 1-4 labour days.

Shipping flat rate for US, Canada and Mexico orders is 30€. Orders above 350€ have 15€ shipping cost. Please allow between 4-10 labour days.

Shipping rates for Asia, Australia and NZ are 30€. Orders above 350€ have 15€ shipping cost. Please allow between 4-10 labour days to be delivered.

We ship around Europe, UK, North America (USA, Canada and Mexico), Asia, Australia & NZ. Please let us know if you're trying to purchase from somewhere else and we'll try to provide you with an international rate.


SALE items can't be returned unless you pick two different sizes. In that case we will accept the return of one of both sizes.

Please note returns and exchanges must be done 14 days after you received your order.

In case you wish to return your order, you must please contact us at In case you are in EU we will provide you a return label. In case you are abroad you can send it back to us at:

Bassal Store 
Provença 231,
08008 Barcelona - Spain
+34 932008481

To prevent bad usage of our products and for your own security, we use special labels in our products which must remain in their original place when returned. Any return or exchange without this special label will not be accepted.

When we receive your order back and checked everything is correct we will refund your money back or proceed to change size and/or model.