- 30 DAYS FOR EXCHANGES AND RETURNS
- ALL EU ORDERS HAVE FREE RETURNS
- ALL ITEMS ARE PACKED WITH OUR HAND MADE BAGS
- BUY NOW, PAY LATER OVER 3 INSTALLMENTS
All EU orders above 150€ have free shipping and returns. For shipping through Europe we kindly ask you to allow between 1-4 labour days.
Shipping flat rate for US, Canada and Mexico orders is 15€. Orders above 250€ have free shipping. Please allow between 2-5 labour days.
Shipping rates for Asia, Australia and NZ are 30€. Orders above 250€ have free shipping. Please allow between 4-10 labour days to be delivered.
We ship around Europe, UK, North America (USA, Canada and Mexico), Asia, Australia & NZ. Please let us know if you're trying to purchase from somewhere else and we'll try to provide you with an international rate.
All EU orders have free returns.
Please note returns and exchanges must be done 30 days after you received your order.
In case you wish to make a return or exchange your order, you must please contact us at firstname.lastname@example.org and send it back to us at:
Mestre Nicolau 10,
08021 Barcelona - Spain
To prevent bad usage of our products and for your own security, we use special labels in our products which must remain in their original place when returned. Any return or exchange without this special label will not be accepted.
When we receive your order back and checked everything is correct we will refund your money back or proceed to change size and/or model.
How can we help you?
Looking for something else?
Contact us for more information and we'll do our best: email@example.com
ALL YOUR ORDERS ARE PACKED WITH LOVE.
Your orders are packed at our store with lovely cotton bags to protect your fabulous items and wrapped carefully so they arrive well and safe. In case you wish us to write a note just let us know at your order note and we’ll do it happily for you!
At Bassal we only work with international certified payment platforms 100% secure as PayPal, Shopify Payments, Visa, Mastercard, American Express and others.
Orders are prepared and send through our store by our staff. We pick the fastest couriers so you can have your order as soon as possible. 24-48h in Spain and EU and 48-72h Rest of the World once the order leaves our Store.
Gift Wrap Available
Is it a gift? We always care to send your orders the best way. In case you would like to personalize a card just write it on the "Notes" area and we'll do so.