Política de reembolso

In case you wish to make a return or exchange your order, you must please contact us at customercare@bassal.store In case it's elegible and you are in the EU we will proceed with the return or exchange. In case you are outside the EU we kindly ask you to send it back to us:

Bassal Store
Mestre Nicolau 10,
08021 Barcelona, Spain
+34 932008481

To prevent bad usage of our products and for your own security, we use special labels in our products which must remind in their original place when returned. Any return without this special label will not be accepted.

When we receive your order back and checked everything is correct we will refund your money back or proceed to change size and/or model.