- 15 DAYS FOR EXCHANGES AND RETURNS
- ALL EU ORDERS ABOVE 250€ HAVE FREE SHIPPING AND RETURNS
- ALL OUR SHIPMENTS ARE CARBON NEUTRAL
- WITH KLARNA BUY NOW & PAY LATER OVER 3 INSTALLMENTS
All EU orders above 250€ have free shipping and returns. For shipping through Europe we kindly ask you to allow between 1-4 labour days.
Shipping flat rate for US, Canada and Mexico orders is 15€. Orders above 300€ have free shipping. Please allow between 4-10 labour days.
Shipping rates for Asia, Australia and NZ are 30€. Orders above 350€ have free shipping. Please allow between 4-10 labour days to be delivered.
We ship around Europe, UK, North America (USA, Canada and Mexico), Asia, Australia & NZ. Please let us know if you're trying to purchase from somewhere else and we'll try to provide you with an international rate.
All EU orders above 250€ have free returns. Under 250€ we will charge 5€ from your order after it has been returned and processed.
Please note returns and exchanges must be done 15 days after you received your order.
In case you wish to make a return or exchange your order, you must please contact us at email@example.com and send it back to us at:
08008 Barcelona - Spain
To prevent bad usage of our products and for your own security, we use special labels in our products which must remain in their original place when returned. Any return or exchange without this special label will not be accepted.
When we receive your order back and checked everything is correct we will refund your money back or proceed to change size and/or model.
How can we help you?
Contact our Customer Service:
Chat: click the chat app in the right corner of the page
Tel: +34 932008481
Looking for something else?
Contact us for more information and we'll do our best: firstname.lastname@example.org